How to make a claim

For Emergency Assistance please call Emergency Assistance Facilities on:

+44 (0) 203 829 6745
You should contact the Claims Handlers as soon as You become aware of any circumstances likely to give rise to a claim.
For all claims please request an appropriate claim form by telephoning:

Travel Claims Facilities,
Tel: +44 (0) 203 829 6761.


Please do not send in any documentation until You have a completed Claim Form to go with it. The Claim Form lists the additional documentation necessary to support Your claim.
All available receipts and any other requested documentation, must be submitted with Your Claim Form.